FAQ

How to Order?

Once you’ve found an item you wish to buy, simply click the “ADD TO CART” button. Please ensure that you adhere to the instructions provided on the order page. Following the placement of your order, items will be manufactured and typically dispatched within 2-3 business days. The delivery period is expected to be 2-8 business days after the items are shipped. It’s worth noting that metal art production takes approximately 5-7 days, but the shipping duration remains the same.

What Payment Do You Accept?

We process all orders placed on our website using authorized Visa, MasterCard, American Express, and PayPal methods. When you provide your card details for a purchase, if the card is still valid and hasn’t expired, it will be pre-approved, and the charge will be applied during the processing stage.

When Will It Shipped?

In case there are alternative products or items available that were not specified when you placed your order prior to shipment, a customer service representative will contact you via email with the details of your order and an estimated delivery timeframe. Furthermore, for all standard orders, you will always receive a confirmation email once your order has been shipped. Please remember to check both your inbox and spam folder when looking for email notifications.